Ding Telecommunications
Ding Telecommunications Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.9 star rating from 18 reviews; consumers mostly dissatisfied. Ding Telecommunications reviews note frequent requests for refund and complaints about billing and customer service.
Key Takeaways for Future Customers
- Expect slow or automated support when seeking refunds or exchange help.
- Watch payment flows and card authorizations; many report pending or deducted charges.
- Disable auto-top-up or membership features if you cannot reach live support.
Negative Feedback / Risk Areas
- Repeated customer complaints about failed top-ups and money deducted without credit delivered.
- Poor response from customer service and refusal to escalate to supervisors.
- Reports of fraudulent or unauthorized charges and problems with refunds and cancellations.
Positive Feedback
Some users cite low price and working service for initial weeks and a live chat option that often yields no resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.9 star rating from 18 reviews; consumers mostly dissatisfied. Ding Telecommunications reviews note frequent requests for refund and complaints about billing and customer service.
Key Takeaways for Future Customers
- Expect slow or automated support when seeking refunds or exchange help.
- Watch payment flows and card authorizations; many report pending or deducted charges.
- Disable auto-top-up or membership features if you cannot reach live support.
Negative Feedback / Risk Areas
- Repeated customer complaints about failed top-ups and money deducted without credit delivered.
- Poor response from customer service and refusal to escalate to supervisors.
- Reports of fraudulent or unauthorized charges and problems with refunds and cancellations.
Positive Feedback
Some users cite low price and working service for initial weeks and a live chat option that often yields no resolution.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Send to much money
- Kharen Armbrister wanted a $21.99 top up but did it three times.
- Asks for a refund of the extra top-ups.
- Asks how long top-up will take to show.
Hi, I'm Kharen Armbrister. I only wanted one of the top ups for $21.99.
Looks like I missed and did it 3 times.
Can you resend the money back please? And how much longer do I have to wait on my top up, please?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRedeem not received
- I submitted a $100 redeem weeks ago and have not received it.
- I cannot find redeem history in the app.
- Please contact me at your earliest convenience.
I submitted a redeem a couple of weeks ago. I have not received it.
It was for $100, and now when I go onto my app in my account, I can't even find my redeem history.
Please contact me at your guys' earliest convenience. It is very important, as I am not a happy customer.
Preferred solution: Deliver product or service ordered
Person didn't receive the credit
I sent credit over a week ago and I've not been refunded because the person didn't receive the credit
User's recommendation: Not at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not received
They never receive the minuté
Preferred solution: Deliver product or service ordered
User's recommendation: When someone buys ding has to make sure they receive the order
I got charged with credit did not get the service
- Sent phone credit from Canada to Jamaica with TD debit card.
- I gave the debit CV when asked for CVM; credit card is pending $27.
I was sending phone credit from canada to jamaica with my debit td bank card. but because i always use my credit card. When the ask for my cvm number I gave them the debit cv and the credit card was in the system so i got and have my credit card pending $27 I use my debit and got through my transaction my credit card still pending
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
San Antonio, Texas
It's a fraud!
- Used Ding Top-Up twice; fiancee didn't get data.
- Ding claimed data was sent, but nothing arrived.
- The phone number provided is from Ireland.
I used Ding Top-Up twice and my fiancee never got her data. Ding kept telling me that the data had been sent.
But nothing!
And they don't even respond! Plus the phone number they give you is from Ireland
User's recommendation: Don't use it!!! It's a Fraud!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oldham, England
Resolved: Alawao Giftcard to Cuba not processing
Company fixed the issue and I have been provided with apology. Full refund received by me. Thank you.
Hello,
I had a paid Alawao Gift card (#15608****) PAID $70.00 USD
PLease process to
Aliannis La O Castellano
Phone and WhatsApp 53 591 7****
CODE UJCQPHDT
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerYou didn’t receive the right amount
I talked up £14.64 they are should receive 1333.50AFN thy receive only 800afn please can you find out for me or call me (07445) 09****
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit card not getting through
- Entered new numbers, but payments aren’t going through.
- The box for the 3 bank numbers is missing.
- I typed the numbers, pressed done, and it processes.
Ive put my new numbers to your service. But its not paying you.
The little box asking for the 3 numbers on the bank is not here. Then I type in the numbers. Hit done. And it processes the transaction.
I've, tried and tried.
Without you asking for those numbers. So it doesn't go through
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaying my bill
- A square prompts for the 3-digit security code, but it won't appear.
- Card number and expiration are known; 3 numbers are requested.
Usually when I purchase more air time from ding for a friend. To complete the process.
Alittle square comes up for my 3 number security code. It's not coming up. Thus, it won't good though.
You have the card nums and expiration date. Then u say for the 3 numbers
Chesterfield, Derbyshire
I am very disappointed with your service as I have paid for a top and it's still downloading more than I hours wanted to cancel but I can't I used your service because I been topping with your I used
- Poor service caused a long delay in topping up.
- Paid with another card; payment is pending, with no notification and no option to cancel.
Poor service and a long delay to process my top up I paid with my other card and its seems that my payment is still downloading and I have not received any notification or I cannot even cancel the transaction I have been using your service for a long time and I am very disappointed with your service now because it shouldn't take so long to buy a top up
Fox Point, Wisconsin
I can’t purchase topupanylonger
The system requested me to re enter my membership information. I enter my information 3times, but I kept receiving an error message, asking me to retry again
- Quick way to buy toup
- Lack of quick access to customer care
Preferred solution: To be able to regain full access to my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Al Qudaibiyah, Capital
Complain
- I had no problems sending Ding loads to my husband in the Philippines, but a recent attempt failed; we are in Bahrain and I hope Ding notices this.
I love to used Ding. I never encounter any problems with Ding, every time i send load for my husband in Philippines.
Only yesterday when I asked my sister in law to send Ding load to her brother, unfortunately my husband didnt received any load.
Currently, my sister in law and I are here in Bahrain country. I hope Ding International Mobile can notice my complaints.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Recharge wrong number
- Money was taken from my account, not a recharge.
- As a customer of Ding, I want a refund and hope for it.
Company fixed the issue and I have been provided with full refund.
Not recharge but toke money from my account please want refund my back because I am the customer of ding and I hope they give back please please please please please please please please please please please please please please please please please please please please please please please please please please please please
User's recommendation: Please refund my money
Croydon, England
My card details was stolen
- Sent a top up to a friend's Indian number this morning.
- Card details were stolen and the bank blocked the card.
- Please check for other problems.
Hi, i am Kamil Imranov from Azerbaijan, this morning i sent top up to my friend's indian number. After that my card details was stolen and bank blocked my card for any risk, please check this for any others problems. At least 4 years i am using ding but not was a problem until today morning.
Number is: +917046****15
Order ID: 14181****
Preferred solution: My card details was stolen
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerNo one resolves my problems ur costumer service is hard to contact
I recharge my sister # in saudi but until now she didnt receive the load im trying to call many times of ur costumer service but hard to contact
Preferred solution: Full refund
User's recommendation: Not good to recommend
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